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Telemarketing

Telemarketer
AD ID #2488

Expert Level. Part-Time Australia/Melbourne Timezone 09:00 Am-01:00 Pm/ Asia/Manila Timezone 7:00 Am to 11:00 Am

Business to Consumer Campaign Type

Both Call Type

Responsibilities

  • Cold calling companies within 40 km of Melbourne CBD.
  • Explain briefly what we can supply them, ask if alright to mail our buyers guide and then get the correct purchasers' name.
  • Follow up call to that company within 2 working days to ask if mail was received and ask

Requirements

  • Telemarketing
  • Lead Generation
  • Excellent English Skills
  • Female only
  • Must be dedicated and hardworking
Sales Admin
AD ID #2451

Expert Level. Part-Time Australia/Sydney Timezone 09:00 Am-01:00 Pm/ Asia/ Manila Timezone 7:00 Am to 11:00 Am

 

Responsibilities

  • Follow up with customers via email and phone
  • Sending order email to suppliers
  • Follow up orders to suppliers
  • Data entry and database maintenance (e.g. Product category mapping)
  • More duties will be assigned if it turns out suitable

Requirements

  • Attention to details
  • Communication skills
  • Customer service skills
  • Not a must but if they have lighting business background that would be very helpful
  • Be responsible and reply queries in a professional and accurate manner.
  • Have good phone manner
  • Good sales skills
  • Willing to learn
  • Willing to help other administration tasks as required.
  • Will diligently follow up queries and respond inquiries on time.
  • Will have a sense of urgency and raise issues or willing to improve the business
  • Looking for a long term employment ideally
Telemarketer
AD ID #2443

Mid Level. Full-Time Australia/Adelaide Timezone 08:00 Am-05:00 Pm

Business to Consumer Campaign Type

Both Call Type

Responsibilities

  • To be responsible in following up marketing mail outs or promotions with a telecall to try and increase amount of active clients and bring in results on a particular campaign.
  • Assist customer service and sales teams in following up enquiries/leads/quotes as allocated
  • Create new database hit lists for more marketing campaigns
  • Take inbound sales calls as necessary

Requirements

  • Telemarketing
  • Marketing Assistant
  • Customer Service
  • Sales Enquiry Follow up
  • Lead Generation
  • Database Compilation
  • Market Research
Telemarketer
AD ID #2433

Entry Level. Full-Time America/New_York Timezone 09:00 Am-06:00 Pm

Business to Business Campaign Type

Outbound Call Type

Responsibilities

  • Appointment Setter will call on various types of businesses in various industries regarding DHL International Express Services. Appointment setter will make calls 3 to 4 days weekly, with 1 to 2 days for followup calls.
  • Will make cold calls to prospect for clients who may be interested in the service, with no pressure to sell or upsell. When clients are interested, Appointment Setter will set up an appointment for a representative who will visit them to discuss further details.

Requirements

  • Cold Calling Expertise
  • Appointment Setting
  • Ability to Handle Objections
  • Pleasant Voice and Personality Important
Telemarketer
AD ID #2432

Expert Level. Full-Time Australia/Melbourne Timezone 09:00 Am-06:00 Pm

Business to Business Campaign Type

Both Call Type

Responsibilities

  • Managing a sales process from cold calling to sale for B2B conferences
  • Building and maintaining relationships with our core client base

Requirements

  • Sales experience
  • Ability to pick up new ideas and concepts
  • Go Get Attitude
  • Great professional phone manner with Westernised accent
  • Ability to work autonomously
  • Good Verbal and Wriiten Communication Skills
Telemarketer
AD ID #2411

Mid Level. Part-Time Australia/Brisbane Timezone 09:00 Am-01:00 Pm

Both Campaign Type

Both Call Type

Responsibilities

  • Mortgage campaign

Requirements

  • English proficient
  • Great conversationalist
  • Inbound and Outbound Campaign Experience
  • B2B and B2C Campaign Experience
Telemarketer
AD ID #2410

Expert Level. Full-Time Australia/Sydney Timezone 09:00 Am-06:00 Pm

Both Campaign Type 

Both Call Type

Responsibilities

  • We are conducting a survey on our customer base to see how they are doing with our products, whether they still stock it or not, or whether they are dissatisfied with it, and why? For some shops we may need specific information out of them. We will give a general guideline on where to direct the conversation, but most of the conversation will need to be improvised and adapted.

Requirements

  • Survey Calls
  • Inbound and Out Bound campaign
  • B2B and B2C campaign
Customer Service
AD ID #2350

Mid Level. Full-Time Australia/Melbourne Timezone 12:00 Pm-09:00 Pm

Responsibilities

  • The job will involve providing customer service to our customers/clients.
  • Answering their questions and providing assistance.
  • The first 4 hours of the shift will involve chat support while the remaining 4 hours will be voice support and updating our social media presence.
  • This role may require working on weekends a couple of times per month.
  • It would be helpful if the person had a background where they were able to read home floor plans and calculate the floor area.

Requirements

  • Experience in Chat Support.
  • Experience in Customer Service.
  • Has good written and spoken English.
  • Has experience in Social Media.
Inside Sales Manager
AD ID #2328

Expert Level. Full-Time America/Los_Angeles Timezone 07:00 Am-04:00 Pm / Asia/Manila Timezone 8:30 Pm - 5:30 Pm

Responsibilities

  • Should be able to build and lead a team.
  • Should be able to provide mentoring and coaching as we grow from 4 to 25 inside sales representative.
  • Should be able to demonstrate to his/her team how to do the job in an effective and caring manner.
  • Analyze Marketing and Sales Results and collaborate with senior management to measure results of sales activities.
  • Manage & Motivate the Inside Sales Team, both inbound and outbound to generate demand for our products, solution and services.
  • Task would include hiring, training new hires, ongoing training and development, team based and one on one coaching, performance reviews, etc.
  • Develop & Report Sales Metrics. Should be accountable for tracking and reporting on the performance and productivity of each Sales Associate at the individual level and team level.
  • Interpreting and understanding and implementing changes based on reports from the CRM and Phone System
  • Prepare phone scripts and do an ongoing a/b testing of phone scripts.
  • Motivated to reach sales targets, bonus levels, and be able to bring others along with him

Requirements

  • Should have a Bachelor’s Degree.
  • 3+ years of successful supervisory or management experience of inside sales professionals in a quota carrying environment.
  • 3+ years of personal, successful sales experience meeting/exceeding quota.
  • Demonstrated ability to generate/evaluate statistical performance information.
  • Demonstrated success in building teams.
  • Strong excellent interpersonal and verbal/written presentation communication skills.
  • Experience in defining process and procedures for calling, reporting, training and metrics.
  • Knowledge of digital marketing, B2B marketing, lead generation.
  • Experience in selling software and services.
  • Must be Detail-oriented, team oriented and action biased.
  • Can multi-task and juggle many simultaneous priorities.
  • Must have an excellent telephone and email to effectively interface with prospective customers and internal staff.
  • Must have a demonstrated track record of building Inside Sales organizations for fast-growing companies.
  • Someone who has excellent planning, time management, organizational and analytical skills.
  • Must have a strong knowledge on CRM -- preferably Sales Force.
  • Must have knowledge on different training, coaching, and motivation techniques.
  • Must be self-motivated and results oriented.
  • Must have strong interpersonal skills for effective interaction with employees and customers.
  • Must have empathy for the person he/she is dealing with (customer, Superior, supplier, other staff)
  • Understand how to qualify clients
  • Must able to solve problems for clients - this is called consultative sales
  • Listen well
Telemarketer
AD ID #2327

Expert Level. Full-Time America/Vancouver Timezone 09:00 Am-06:00 Pm

Responsibilities

  • Program 1 -- thank you calls to confirm order received to customers every day.
  • Program 2-- follow up call to make sure that good arrived, work as expected, problems identified, and solution offered.
  • Program 3 -- replenish supplies used. Contact existing customers who have purchased plastic card printers, supplies, and card related accessories such as lanyards, badge reels, and card holders, and to find out if customer needs to replenish supplies and offer a discount coupon. Update contact record.

Requirements

  • Minimum of 3 years work experience in the BPO industry, preferably outbound campaigns.
  • Willing to work in our Makati office.
  • Strong English skills and excellent communication skills.
Sales Representative
AD ID #2264

Expert Level. Full-Time Europe/Amsterdam Timezone 04:00 Pm-01:00 Am

Responsibilities

  • Handle sales chats/ Tickets ( Support )
  • Filter and create leads and oppurtunities over Chats/Tickets
  • Research over internet for new sales opportunities and leads, add them to the system
  • Create LinkedIn profile who will be used to connect with current or potential clients (LinkedIn profile must be monitored by supervisor for first couple of months due integrity of company).
  • Create WHT (WebHostingTalk.com) profile, seek for possible leads there as well and wisely collect them. In free time she/he can post some useful posts on WHT in order to promote our company in good light.
  • Will be set as Moderator on our FaceBook Page, in order to filter possible negative comments and stay in interaction with positive comments made by our clients.
  • Every week, must send report of at least 10 Leads generated on the Internet over various channels (this exclude Live Chat / Tickets)
  • Attend to weekly team meetings.
  • Prepare sales queries if he/she faces anything new and discuss within team on meeting or during day.
  • Handle Phone calls from his/her own connections over assigned VOIP number.
  • Give own advices and suggestions in order to improve sales, company and products.

Requirements

  • At least 1 year Webhosting sales or related experience.
  • At least 2 years of Internet ( related) business.
  • Any certificate from Sales, IT or Internet related field.
  • Excellent English communication skills ( writing and speaking ).
  • Good knowledge of work in WHMCS and cPanel/WHM
  • Basic knowledge of DirectAdmin, SolusVM, Windows Server 2008
  • Basic knowledge of Windows, Linux and Mac OS X System ( how ping works, DNS Settings etc.)
  • Quality mitigation of stress
  • Excellent customer service
Full Time Telemarketer - Midlevel
AD ID #1369

Possible work schedule: 7AM to 11 AM Manila timezone (Mondays to Fridays)

Type of campaign: Business to Business and Business to Consumer

Type of call: Inbound and Outbound

Responsibilities

  • Sell product to warm market
  • Experience in Sales is an advantage
  • Must effectively represents the company and the product you are selling.
  • Explain products or services and prices, and answer questions from customers.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.

Requirements

  • Great conversationalist and can easily build rapport with the customer
  • Excellent Communication Skills
  • Must be efficient and trustworthy
  • Must have a sense of ownership
  • Must be punctual and enthusiastic
  • Must know how to multi-tasks
  • Must be smart and quick to convey thoughts
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